The Terms and Conditions of the Service Agreement are as below
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- The Company agrees to provide the following services to the Client:
a. Help with the application process, including time and procedures.
b. Provide a current checklist of required documents.
c. Assign a dedicated representative to guide you through the process.
d. Assist with completing all necessary visa assessment forms
e. Act as your representative if needed.
f. Regularly update you on changes to the application or assessment system.
g. Help book visa appointments.
h. Assist with medical and police clearance procedures.
i. Help with applications for spouse and children at no extra cost.
j. Offer assistance with foreign exchange and air ticketing (paid service).
k. Provide relocation services, including advice on items to carry, airport and entry procedures, clothing, airport pickup, temporary and permanent residence solutions, and a detailed orientation kit for the new country.
- The Company has explained that living conditions and quality of life vary by location and individual preferences. The Company’s responsibility is limited to providing assistance with the application process through our Counsellors, Sheet Anchors, and team members. This includes:
- Providing a checklist of required documents (which may change over time).
- Offering guidance on document formats and how to procure them (but not obtaining them on your behalf).
- Assisting with filling out and submitting applications.
The applicant understands it is their responsibility to follow these terms and conditions. The Company reserves the right to verify compliance and terminate services if the applicant fails to adhere to the terms and conditions
- . Company is not responsible to refund any fees or other amounts/ charges that have been paid to any assessing bodies, Immigration Authorities, Embassy / Consulate / High Commission in the event of applicant getting or not getting approval/visa/immigration or on rejection or non-acceptance of his/her application at any stage by any authority. The Registration / Processing fees only includes the company’s service but no application or assessing fee is included in it. The applicant agrees to pay all other additional costs like Courier and Notary charges, IELTS exam fee, Skill assessment, Medicals, obtaining Police Clearance Certificates, Visa fees etc.
- Company reserves the right to canvas the applicant’s achievements through any
media.
- The Company will not be responsible in getting your documents attested, Notarized, formatted from the required organization as it’s the applicant’s responsibility to do so. Booking visa dates or related work would be done as an extended courtesy job but is not on the activities that we charge for.
- It shall be the duty of the client to provide the company with all proper and essential notarized copies of certificate prior to initiating the Canada immigration documentation procedure
- It shall be the duty of the client to submit an IELTS score card and ECA necessary for the immigration process.
- It shall be the duty of the applicant to secure the required IELTS score for the immigration process.
- All the documents submitted to the company will not be, returned as we never will require the original documents to be sent to our office; we would require the scanned / photo copies of the actual to complete the process. Any claim for returning these will not be possible.
- The Company does not guarantee any kind of employment to the applicant. We offer only assistance in finding a job by editing the resume, Uploading the resume in job sites etc. and we also do not provide any accommodation rather assist through our past applicant references, these services are not charged for and should be considered as civility value added services.
- Through AEIP registration the eligible applicants will be provided with both settlement and employment services. The company has no accountability or capacity in doing the same. The service is solely the discretionary matter of AEIP based on the eligibility of the applicant.
- The applicant takes the onus of giving all the information which or might impact the application which include and are not limited to past rejection to any country, past application and approvals etc. with exact dates and results.
- The Company has undertaken to process the application for immigration to the country of applicant’s choice and is not predisposed for denunciation / cancellation or non-acceptance of his/her application or not getting visa/immigration or any other related documents or conformations from any authority on merits.
- Neither the company nor any of its employees are responsible if any documents/information furnished by applicant are found to be not true, false or fabricated at any stage by any authority and the applicant shall be solely liable for the costs and consequences arising thereof. It is a strict practice to not suggest applicant to go with any fake fraud process but at the same time the onus lies with the applicant to see that documents produced are genuine and verifiable.
- Applicant also declares that all the documents and information provided at the time of initial review and visa applications is true and understands that none of these documents were created by us. If the applicant is denied because of any
document produced along with the visa application, the applicant agrees to face the consequences without any involvement of the company.
- The Company will not entertain any deadlines from the client as the whole process has to go through a foolproof system and any external pressure would only tamper the perfection of the file.
- The Company is not liable for any travel arrangements made by the applicant prior to its confirmation and the same being communicated to the applicant by mail or any other written proof duly signed by their concerned authority. Applicant should take information on the port of entry requirements and arrange the same by themselves.
- The Service Charges charged by the Company have no reference to the market charges and doesn’t have to be equal to the contemporaries as they are contemporary only to the company standards which the client agrees to have got satisfied and then registered. Any claims after the registration of being too expensive would not be entertained and the applicant would have no right to contest on the same as it was explained and expressed to all the sources of information and has been convinced for which the applicant has agreed upon for registration.
- The applicant doesn’t have to necessarily submit all the documents at the time of registration process after it is completed online, there will be more sheet anchors to whom the concerned details go automatically and the company assigns these people to make sure the application is given utmost care, full document not submitted or part will make these Sheet Anchors complete generic things like completing covering letters, application forms etc. and waiting for your documentation and the company would not entertain requests referring to “No documents or part documents submitted so no work done” as this statement makes no intellect after having this Service Agreement on mutual consent.
- The Review is done on the basis of not JUST documentation but on the basis of information given on the Review Report (RR) which will be done from your resume, mails exchanged or tele-conversation. No refund would be possible if the applicant fails to submit one or all documents after registration and agrees on not making a reference of work done by the company when no documents is submitted as it was informed to the applicant in prior and the same has been agreed upon.
- If you are registered for Immigration to Canada then CIC doesn’t oblige to use a representative. You have to do a self-representation. We would be assisting you in the complete process as a consultant and for that you will have to sign the IMM 5475 and 76 forms.
- It’s the applicant’s responsibility to score a required band in the necessary exam, failing which the candidate is open to request for more time and re write but this inability to meet criteria on which the company has got absolutely no control should not be a reason on refund as the company has worked on everything else. Also, if required company may ask applicants spouse/common in law to give required exam (IELTS) to make the applicants case stronger.
- The concerned Embassy / High Commission/Consulate keep changing their procedures of accepting application and the company has no control on the same. These may include a) asking the applicant to come for a personal interview b) asking the applicant to get some additional documentation or get them attested c) increasing fee etc. in these cases the applicant agrees to take the responsibility of meeting the same.
- . Applicant accepts the immigration process which includes showing of enough funds which ranges from INR 5,00,000 – 10,00,000 (if dependents are travelling then it will increase) which is agreed to and registered and these might be required for a particular time period which might range from 1-12 months, any failure of showing the same while applying will lead to the application being denied or not accepted. In this case no refund will be done from the company.
- In case of visa being rejected on following grounds no refund will be made: –
- If Applicant fails to attend the visa Interview.
- If the Applicant does not comply with the requirements of Embassy or consulate.
- For any other reasons where the Consulate / Embassy authorities reject the visa for forgery, intimidation, submission of false documents or unverifiable documents etc.
- Application or processing fee paid to Visa authorities or any other institution is Clients’ liability and are not included in Axis Overseas Careers’ Service charges and would not entertain any claim for the money in case of rejection.
- If the application /Petition is returned/ rejected / delayed owing to an error in Application
Fee or mode of payment, the Applicant agrees not to contest on withdrawal of his
application on this ground, as the payment and / the Mode of application fee is the sole
liability of the Applicant.
- The Company does not take any liability on the applicant’s assumption of filing a case in a particular period of time frame and any such assumptions are at his/ her discretion. The process is not generic but is customized and at many a times a variety or further documentation might be required to conclude the process and cannot be contents on the grounds of not being information at the initial stages.
- It is understood that submission of application for immigration is never generic, routine
and or time bound. The concerned case officer may call for additional documents as
per the changing requirements of the process and may request for further submission
of such additional documents as per the changing requirements of the process and may
request for further submission of such additional documents to the concerned
immigration authorities. Any request for refund on these grounds will not be
entertained.
- By signing/acknowledging the agreement to avail our services, the client cannot withdraw at any time during the procedure because of their own personal circumstances which might have changed. It is unacceptable to consider or entertain any such settlement or entertain any such settlement. As a business with heavy investment, we cannot accommodate requests for refunds once services have been provided for or when any part of the procedure has commenced.
- The client understands that the total bill value will include registration fee, documentation fee and GST. However, the refund would be calculated only on fees except registration fee. The tax component is non-refundable at any stage.
- The company is not responsible for any delay caused by the third-party services. Also, clients cannot claim a refund of service charges.
- The registration fee of the company is not set forth upon any market charges and as per the company standards to which the client agreed. Any claims after the registration like charges being too expensive and such, would not be entertained and the client would have no right to contest the same as it was explained and expressed through all sources of information and client has informed before registering.
- This agreement nullifies all/any registration done by the Client for the same or other country/s before this service agreement date and no claim of the service or the fee can be claimed,until it is given in writing by the company.