If you need to discontinue the process, you must formally notify the concerned department via official mail. If your refund request complies with the company’s terms and conditions and the service agreement and is approved, the processing time may take up to 90 working days. Refunds will be issued via online transfer.Neither the primary applicant nor the secondary applicant is entitled to claim the refund once the application is submitted for ITA from IRCC.
1. No refund will be issued if the visa is rejected for any of the following reasons:
a. The applicant fails to attend the visa interview.
b. The applicant does not comply with the requirements of the embassy or consulate.
c. The consulate or embassy authorities reject the visa due to forgery, intimidation, submission of false documents, unverifiable documents, or any other related reasons.
2. Axis Overseas Careers reserves the right to terminate or withdraw services without a refund of the service fee under the following conditions:
a. The applicant fails to submit all required documents within the stipulated timeframe
b. The applicant corresponds directly with any government body at any stage without authorization, written consent, or instruction from Axis Overseas Careers.
c. The applicant attempts to malign the company’s name in any manner, thereby tampering with the business’s functioning or reputation.
d. The applicant does not respond to the company’s communications (mails and calls) within 30 days,backs out due to personal reasons, or voluntarily withdraws.
e. The applicant or any family member included in the application fails on medical grounds.
f. The applicant fails to provide a Police Clearance Certificate that is less than 3 months old.
g. The applicant or any family member included in the application fails to prove sufficient funds for settlement or maintenance as required by the embassy or consulate.
h. The applicant or any family member included in the application has prior violations of any immigration or visa law or provides misleading information in the application form.
i. The applicant submits additional documents requested by the consulate during the application processing late.
3.THE FIRST PARTY shall provide a refund to the SECOND PARTY from the invoice amount, after deducting expenses incurred up to the date of the claim, under the following circumstances:
a. Visa rejection due to serious medical disabilities or infirmities affecting the life of the FIRST PARTY.
b. Visa denial (on any grounds whatsoever, excluding reasons covered in other clauses) after a proper application using Axis Overseas Careers services.
c. Changes in immigration rules for the destination country within 30 days of this agreement, resulting in the applicant being unqualified under the new rules or any other scheme.
d. Rejection of the PR application due to any delay, omission, or error caused by the company.